Sri Lanka’s first social innovation lab, Citra, joins hands with the National Innovation Agency to implement innovative approaches in public service delivery.

Social innovation is the process of developing and implementing innovative ideas, products, and services to address social and environmental challenges.

It is important in development as it provides new and creative solutions to complex social problems, such as poverty, inequality, and environmental degradation.

With the increase in complexity and scale of social challenges, there is a growing need for more inclusive, collaborative, and innovative approaches to address these challenges.

It could be making social innovation a highly promising approach in advancing the national development agenda to tackle some of the most pressing challenges facing society today.